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TalentSourcer AI

Terms of Service

1. Company Information

TalentSourcer AI is operated by BLANKK VENTURES PTE. LTD., a company registered in Singapore with its registered office at 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914).

2. Acceptance of Terms

By accessing and using TalentSourcer AI's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

3. Description of Service

TalentSourcer AI provides AI-powered talent sourcing and recruitment tools for recruitment agencies and talent acquisition professionals. Our services include:

  • - Candidate Screening: Upload CSV files with candidate profile links for automated analysis
  • - AI-Powered Evaluation: Intelligent matching of candidates against job requirements (briefings)
  • - Shortlist Management: Organize and manage qualified candidates
  • - Contact Enrichment: Find professional contact information for shortlisted candidates
  • - Email Campaign Operations: Connect authorized inboxes to send campaign emails and process inbound replies

4. User Responsibilities

You agree to:

  • - Provide accurate and complete information
  • - Maintain the security of your account
  • - Use the services in compliance with all applicable laws
  • - Not engage in unauthorized automated access or data collection
  • - Use candidate data only for legitimate recruitment purposes
  • - Comply with all applicable privacy and data protection laws
  • - Not upload or process highly sensitive personal data (including payment card data, government ID numbers, or health data) unless expressly permitted by us in writing

4.1 Email Account and Mailbox Responsibilities

  • - For connected mailboxes, you represent that you have authority to connect and use each mailbox with our service
  • - For managed or provisioned mailboxes, you authorize us to create, configure, access, and operate those mailboxes and related infrastructure on your behalf
  • - You authorize us to access and process mailbox data only to provide the features you enable, including sending, reply tracking, deliverability, reliability, abuse prevention, security, and support troubleshooting
  • - You are responsible for campaign legality and compliance, including anti-spam, marketing, and communications laws
  • - You must not use the service to send unlawful, deceptive, or abusive communications

4.2 Sending Policy

Your use of outreach and campaign features is also governed by our Sending Policy. You are solely responsible for message content, targeting, recipient lists, and legal compliance (including anti-spam and marketing communications requirements, such as CAN-SPAM where applicable).

4.3 Data Use Restrictions

  • - Data accessed through connected inboxes may only be used for user-facing functionality in the service
  • - You may not resell, broker, license, publish, or otherwise commercialize data obtained through the service as a standalone data product
  • - You may not use service-derived data to build public, third-party, or competitive datasets

5. Contact Enrichment Terms

By using the contact enrichment feature, you acknowledge and agree that:

  • - You are the data controller for all enriched contact information
  • - You are solely responsible for complying with GDPR, CCPA, and all other applicable privacy laws
  • - You must have a lawful basis (such as legitimate interest) to process candidate contact data
  • - Data is sourced from publicly available professional profiles via third-party providers
  • - All data processing occurs in the United States
  • - We act solely as a data processor and are not liable for your use of enriched data
  • - You must honor all opt-out and data deletion requests from data subjects

6. Third-Party Data Services

Our services utilize third-party data providers to:

  • - Fetch public candidate profile information
  • - Enrich candidate contact details

You acknowledge that we depend on these third-party services and their availability may affect our service quality. We are not responsible for the accuracy or completeness of third-party data.

Integrations with third-party platforms may change, be suspended, or be discontinued by those providers at any time. We are not liable for third-party platform outages, policy changes, or resulting interruptions to integration-based features.

7. Managed Email Infrastructure

If you purchase managed email infrastructure through Talent Sourcer AI, we may register domains, configure DNS records, provision email inboxes, connect sending infrastructure, and manage warmup or deliverability-related settings on your behalf.

Domains purchased through the service may be registered using contact information you provide. You are responsible for ensuring that registration contact information is accurate, complete, and kept up to date.

Unless otherwise agreed in writing, TalentSourcer AI or its affiliates will manage the registrar, DNS, mailbox, and sending-provider accounts used to provide managed email infrastructure. You receive the right to use the provisioned domains and inboxes through the service while your account is active, paid, and in compliance with these Terms and our Sending Policy.

Provisioned inboxes, mailbox credentials, API keys, DNS configurations, warmup settings, sending-provider connections, and related technical infrastructure are operated and controlled by us or our service providers. We may modify, rotate, suspend, or remove such infrastructure as needed for security, reliability, deliverability, abuse prevention, legal compliance, or support.

You are responsible for all message content, recipient targeting, outreach activity, legal compliance, and use of any domains or inboxes provisioned for you. You must not use managed email infrastructure for unlawful, deceptive, abusive, spam, phishing, impersonation, or high-risk communications.

We may suspend or disable managed domains, inboxes, sending access, DNS records, redirects, or related infrastructure if we reasonably believe your use violates these Terms, our Sending Policy, applicable law, provider policies, or creates security, deliverability, or reputational risk.

Domain registration, renewal, transfer, and availability are subject to registrar, registry, DNS provider, and other third-party provider rules. We do not guarantee that any domain will remain available, renewable, transferable, deliverable, or free from suspension by a third-party provider.

Domain purchases include only the initial registration period shown at checkout unless otherwise stated. Managed domain renewals are not automatic at this time. Renewal, if available, requires a separate renewal quote, checkout, and successful payment before the applicable renewal deadline.

We may notify you before managed domains are due for renewal, but you remain responsible for maintaining valid billing details, responding to renewal notices, and paying renewal fees on time. If renewal payment is not completed, your account is cancelled, or your use is suspended or terminated, we may allow managed domains to expire or stop providing related DNS, inbox, redirect, and sending infrastructure.

If an expired domain can be recovered, recovery may be subject to registrar or registry grace periods, redemption fees, restoration fees, and other provider charges. We are not obligated to recover expired domains and are not liable for loss of domains, sender reputation, inbound messages, or related infrastructure caused by non-payment, failed renewal, cancellation, suspension, or expiration.

If your subscription is cancelled, unpaid, terminated, or expires, we may stop renewing, disable, delete, release, or repurpose managed email infrastructure after any applicable retention or grace period. We are not responsible for loss of access to domains, inboxes, messages, DNS records, warmup status, sender reputation, or related infrastructure after cancellation, non-payment, or termination.

Domain transfers may be available only at our discretion, subject to registrar rules, provider limitations, payment of all outstanding fees, identity verification, abuse review, and any applicable transfer or service charges. We are not obligated to transfer provisioned inboxes, mailbox provider accounts, sending-provider accounts, API keys, warmup history, or internal infrastructure.

8. Billing and Payments

Our billing and payment terms are governed by the following policies:

  • - Refund & Dispute Policy - Available at /refund
  • - Cancellation Policy - Available at /cancellation
  • - All prices are in USD unless otherwise specified
  • - Subscriptions are billed in advance on a monthly or annual basis
  • - Credits for contact enrichment are deducted based on successful data retrieval

8.1 Bring Your Own Key (BYOK) Billing Disclaimer

  • - If you connect third-party AI provider accounts or API keys (including OpenAI, OpenRouter, Anthropic, or similar providers), those charges are billed directly by the provider to you
  • - Any usage, token, or cost information shown in Talent Sourcer AI is provided as an estimate for convenience only
  • - We do not guarantee the accuracy, completeness, or timeliness of estimated usage or cost information
  • - Third-party provider records and invoices are final and controlling for all BYOK-related charges
  • - To the maximum extent permitted by law, we are not liable for discrepancies between estimated costs shown in the service and actual third-party provider charges

8.2 Credit Rollover Cap

  • - Where rollover is offered, rollover credits are subject to a maximum cap based on your plan or applicable pricing terms
  • - Any amount above the applicable rollover cap will not roll over into the next billing period
  • - We may update rollover eligibility or rollover cap amounts from time to time by updating pricing terms or notifying you through the service

9. Data Usage and Privacy

Your use of our services is governed by our Privacy Policy. By using TalentSourcer AI, you consent to our data practices as described in the Privacy Policy available at /privacy.

For Google account integrations, our handling of Google user data is limited to providing and securing the user-facing functionality you enable in the product.

10. Service Modifications

We reserve the right to modify or discontinue any part of our service with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

11. Intellectual Property

All content, features, and functionality of TalentSourcer AI are owned by BLANKK VENTURES PTE. LTD. and are protected by international copyright, trademark, and other intellectual property laws.

12. Limitation of Liability

To the maximum extent permitted by law, BLANKK VENTURES PTE. LTD. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Without limiting the foregoing, we are not liable for third-party provider billing outcomes, including any difference between provider-billed amounts and estimates displayed in the service.

13. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any violation of these Terms of Service. Refer to our Cancellation Policy for details about account termination procedures.

Without limiting the foregoing, we may:

  • - Pause, limit, or disable sending and mailbox connectivity for suspected abuse, security risk, or policy non-compliance
  • - Suspend access while investigating potentially unlawful, deceptive, or high-risk sending behavior
  • - Permanently terminate accounts for repeated or material violations

After termination, we may delete account and service data in accordance with our retention and legal obligations. Where reasonably feasible and legally permitted, we may provide a limited export window for your data.

14. Customer Support

We provide multiple ways to get in touch:

  • - General inquiries: [email protected]
  • - Technical support: [email protected]
  • - Business hours: Monday-Friday, 9am-5pm SGT
  • - Response time: Within 24 hours on business days
  • - Address: 160 Robinson Road, #14-04 Singapore Business Federation Center, Singapore (068914)

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

16. Changes to Terms

We reserve the right to update these terms at any time. We will notify you of significant changes via email or through our service. Continued use of our services after changes constitutes acceptance of the updated terms.

Last updated: June 13, 2026